Video or audio call not working?
These four checks fix almost every camera and mic problem on Flickcall.
1
Restart your browser
Close every browser window and open it again. Browsers sometimes lose
access to the webcam or mic until restarted.
2
Allow camera & mic for the site
If access was denied earlier, click the
icon on the left of the address bar,
allow Camera and Microphone, then reload the page.
3
Check Windows privacy settings
On Windows go to Settings → Privacy → Camera / Microphone and
make sure your browser (e.g. Google Chrome) is allowed to use them.
4
Close other apps using the camera
Zoom, Teams or another tab can hold on to the webcam and mic. Close them
and try again.
Still stuck?
Tell us what's happening on the
support page — include your party invite
link so we can debug your session.
Found a fix we missed? Share it at [email protected]
and we'll add it here.