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Flickcall Support

Tell us what's wrong — most issues have a quick fix.

Status & quick fixes
Resolved (19 May): Disney+ issues caused by their player changes are fixed. Update to Flickcall 11.6.1 or later to get the fix.
Flickcall not starting on Netflix? Turn off Netflix's experimental features.
Trouble joining a party? Try these tips.
Did you know? Flickcall gives you 30 minutes of free video/audio chat every week. 🙌
What do you need help with?
If you have a minute, please tell us what went wrong
Watch demo to set up a watch party
To set up a watch party:
1. Open the movie or show on Netflix, JioHotstar, Prime Video, YouTube or Zee5.
2. Start playing it, then click the Flickcall logo at the top right of the video (or the extension icon).
3. Copy the invite link and send it to your friends.
Note: the logo only appears once the video starts playing.
I did all this and it still doesn't work
Which step is failing?
1. Disable any VPN extension. Note: disable it from chrome://extensions — turning it "off" inside the VPN app isn't enough.
2. Try another internet connection (a phone hotspot works well). Some networks block WebRTC.
Read more
👉 Playback events can occasionally be missed. Refresh the page and join the party again. If it keeps happening, write to us below with your party invite link.
1
Restart your browser
Close every browser window and open it again. Browsers sometimes lose access to the webcam or mic until restarted.
2
Allow camera & mic for the site
If access was denied earlier, click the icon on the left of the address bar, allow Camera and Microphone, then reload the page.
Reset camera and mic permission from the address bar
3
Check Windows privacy settings
On Windows go to Settings → Privacy → Camera / Microphone and make sure your browser (e.g. Google Chrome) is allowed to use them.
4
Close other apps using the camera
Zoom, Teams or another tab can hold on to the webcam and mic. Close them and try again.
Tell us what happened in the box below — include the email you used for payment and we'll sort it out.
1. Click the Flickcall extension icon in the browser toolbar.
2. Open settings from the popup and select hide logo.
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You can also reach us at [email protected] or chat with us on Discord
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